We're hiring - Visitor Experience Assistants

Are you passionate about Shetland's culture and heritage? Do you enjoy working with the public and would you like to help create memorable experiences for our visitors? If so, then this job may be for you. We have various vacancies available including full time, part time and seasonal positions.

Job Title:Visitor Experience Assistants - Shetland Museum and Archives
Location:Shetland Museum and Archives, Hay's Dock, Lerwick
Hours:Full-time, part-time and seasonal positions available

Full-time / part-time - £19,500 to £22,000 (pro-rata, inclusive of Distant Islands Allowance and dependent on experience)

Seasonal - £10.56 per hour

Closing Date:

Noon, Friday 11th June

An exciting opportunity to join our Visitor Experience Team, providing an outstanding welcome and service to all our visitors. At the Shetland Museum and Archives we do everything from Shetland's heritage to modern art, events and exhibitions. From hosting an exhibition of Grayson Perry ceramics to our outstanding textile colleciton, finds from shipwrecks to heritage boats - our collection and our acitvities are diverse and exciting.

You will maximise our visitor’s enjoyment of the Shetland Museum and Archives providing outstanding customer services, maintaining a positive, welcoming environment, and a proactive and helpful attitude to all visitors and colleagues. You will provide a welcome to visitors, ensure they are safe and that the venue is presented to the highest standards. The duties are varied and the post-holder will be expected to assist in many aspects of running the service.

The postholder will receive training on different aspects of the Museum collections and respond to queries from visitors and deliver tours. The postholder will also be given the opportunity to support the delivery of our lifelong learning programme, retail, events, exhibitions and more. There may be opportunities to specialise in key interest areas.

Work will normally be based at the Shetland Museum and Archives, Hay’s Dock, Lerwick, but may involve work at other museum sites for varying periods. Weekend and evening work is required which may often be unsupervised.

A satisfactory PVG from Disclosure Scotland is required for this post.

For an informal conversation about the role, please contact hr@shetlandamenity.org

How to Apply

Please download and complete the Application Form and return to hr@shetlandamenity.org and/or post a copy to us (please mark as confidential and for attention of HR).

Related Posts

Shetland Museum unveils ‘All About Everything’ featuring the creative work of Eric Gray students

The creative and colourful work of Eric Gray students is on display from today in a new exhibition ‘All About Everything’ at the ...

Read more

Marion Ninianson’s Roup

Roup is a word not commonly used in Shetland any more, although the Shetland Times in 1962 advertised a house in Scalloway “for sale ...

Read more

New summer exhibition Ebbe and Flow to open this weekend

A new exhibition celebrating cultural and maritime connections with Scandinavia through the work of Scottish and Norwegian artists ...

Read more

Shetland Amenity Trust celebrates collaboration with Shetland Family History Group in acquiring Gilbert Goudie’s Notebook

Shetland Amenity Trust is delighted to announce the successful acquisition of a significant 19th century notebook to the Shetland ...

Read more

Wonderful woolly evening at the Shetland Museum

What a fantastic evening at the Shetland Museum celebrating the announcement of the new Shetland Wool Week Patrons, the Doull Family, ...

Read more

New book of Shetland Fine Lace Knitting launched

A new publication, ‘Shetland Fine Lace Knitting – Recreating patterns from the past’ by Shetland Museum’s textiles curator, ...

Read more

Profound new exhibition, Polar North, captures the fragility of the Arctic landscape

A profound new exhibition which captures the fragile and shifting beauty of the Arctic landscape opens this Sunday 10 March at Da ...

Read more

Shetland Museum and Archives launches series of ‘Thursday Lates’ heritage talks

Evenings celebrating Shetland’s rich culture and heritage will begin next month as Shetland Museum and Archives launches its ...

Read more

Be My Valentine

It’s that time of year, Valentine’s Day, the 14th of February. In the Shetland Archives Catalogue references to Valentines are ...

Read more

Shetland Museum celebrates Lerwick Up Helly Aa 2024

The Shetland Museum & Archives was full of activity last week as we celebrated Lerwick Up Helly Aa with a series of fiery events and ...

Read more

Shetland Amenity Trust’s heritage sites open for this year’s Up Helly Aa

The fiery season will soon be back and Shetland Amenity Trust is putting together a series of events as well as offering extended ...

Read more

Shetland's War Memorial - constructed by William Horne

Shetland’s War Memorial on Hillhead is now one hundred years old, and was rededicated with a ceremony on 6 January. The memorial ...

Read more

Christmas in Shetland - 1923

1923, like many of the years between the wars, was not a good one. The Shetland Times year end report spoke of a poor herring fishing, ...

Read more

Research project commissioned to encourage locals to grow more aets!

Shetland Amenity Trust has commissioned a research project with two local straw makers to understand more about the growing of ...

Read more

‘Logical Confusion’, a retrospective exhibition of Mike McDonnell opens at the Shetland Museum

An ambitious new exhibition dedicated to the artistry of well-known local artist Mike McDonnell opened this weekend at the Shetland ...

Read more