We're hiring - Visitor Experience Assistants

Are you passionate about Shetland's culture and heritage? Do you enjoy working with the public and would you like to help create memorable experiences for our visitors? If so, then this job may be for you. We have various vacancies available including full time, part time and seasonal positions.

Job Title:Visitor Experience Assistants - Shetland Museum and Archives
Location:Shetland Museum and Archives, Hay's Dock, Lerwick
Hours:Full-time, part-time and seasonal positions available
Salary:

Full-time / part-time - £19,500 to £22,000 (pro-rata, inclusive of Distant Islands Allowance and dependent on experience)

Seasonal - £10.56 per hour

Closing Date:

Noon, Friday 11th June

An exciting opportunity to join our Visitor Experience Team, providing an outstanding welcome and service to all our visitors. At the Shetland Museum and Archives we do everything from Shetland's heritage to modern art, events and exhibitions. From hosting an exhibition of Grayson Perry ceramics to our outstanding textile colleciton, finds from shipwrecks to heritage boats - our collection and our acitvities are diverse and exciting.

You will maximise our visitor’s enjoyment of the Shetland Museum and Archives providing outstanding customer services, maintaining a positive, welcoming environment, and a proactive and helpful attitude to all visitors and colleagues. You will provide a welcome to visitors, ensure they are safe and that the venue is presented to the highest standards. The duties are varied and the post-holder will be expected to assist in many aspects of running the service.

The postholder will receive training on different aspects of the Museum collections and respond to queries from visitors and deliver tours. The postholder will also be given the opportunity to support the delivery of our lifelong learning programme, retail, events, exhibitions and more. There may be opportunities to specialise in key interest areas.

Work will normally be based at the Shetland Museum and Archives, Hay’s Dock, Lerwick, but may involve work at other museum sites for varying periods. Weekend and evening work is required which may often be unsupervised.


A satisfactory PVG from Disclosure Scotland is required for this post.

For an informal conversation about the role, please contact hr@shetlandamenity.org


How to Apply

Please download and complete the Application Form and return to hr@shetlandamenity.org and/or post a copy to us (please mark as confidential and for attention of HR).

Related Posts

Research project commissioned to encourage locals to grow more aets!

Shetland Amenity Trust has commissioned a research project with two local straw makers to understand more about the growing of ...

Read more

‘Logical Confusion’, a retrospective exhibition of Mike McDonnell opens at the Shetland Museum

An ambitious new exhibition dedicated to the artistry of well-known local artist Mike McDonnell opened this weekend at the Shetland ...

Read more

New poetry book - ‘Love in Human Herts’

‘Love in Human Herts’, a new publication celebrating Vagaland’s finest poetry has been launched today by the Shetland Amenity ...

Read more

Film celebrating the achievements of Johnnie Notions launched by Shetland Museum and Archives

A new film which brings to life the incredible story of 18th century inoculation pioneer and Shetland crofter Johnnie Notions has been ...

Read more

Keep a look out for Skeklers this Halloween

We had a great time at our recent Skeklers Hat workshop with local artist Eve Eunson in preparation for Halloween.

Read more

Pre-school Activity Mornings

Bring your little explorers to the Shetland Museum & Archives for our heritage-filled fun sessions, designed especially for under 5's ...

Read more

National Poetry Day

To celebrate National Poetry Day we asked assistant archivist (and poet) Mark Smith to uncover a hidden gem from the archives. This ...

Read more

October Holiday Workshops

Join us this October Holidays for heritage inspired workshops and some spooky Halloween fun! From witchcraft to skeklers and faas ...

Read more

Treasure Trove Comes to Shetland

Members of the public are invited to come along with their ‘treasures’ and meet experts from Scotland’s Treasure Trove Unit ...

Read more

Bold exhibition featuring photography by legendary Diane Arbus opens at Shetland Museum and Archives

A new display of powerful and iconic photographs by Diane Arbus, one of the most influential photographers of the 20th century, opened ...

Read more

Shetland Museum and Archives Launches New Online Archive Catalogue

A new online Archives catalogue has been launched today (Tuesday 8 August) at the Shetland Museum and Archives.

Read more

CLOSED: Friday 12 noon - Sunday 12 noon

Shetland Museum and Archives will be closed from 12 noon on Friday 21 July until 12 noon on Sunday 23 July, due to a private ...

Read more

A celebration of Shetland’s maritime heritage at the museum

Shetland’s maritime heritage will be at the heart of Shetland Museum and Archives’ summer programme, with a series of themed ...

Read more

Preparing for the herring – photos from the archives

George Gen and Sarah Mackintosh, members of our Visitor Experience team have pulled together a selection of photos from our online ...

Read more

Online Survey: Have your say on our learning and outreach activities

From exhibitions and workshops to family activities and evening talk, we would love to hear your thoughts on our current offering and ...

Read more